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Participant no longer visible during classic whiteboard sharing

ClareB
Listener

I have used zoom for years and typically use classic whiteboard when I am tutoring. I can usually see my student in a small window as well as seeing the main whiteboard window.  Recently the layout of my screen changed (I assumed a software update) and I can no longer see my student in the window. I have searched the controls but can’t find any way to get the window. Any suggestions please? 

1 REPLY 1

ETE
Observer

I am having the same problem while tutoring too!!  I keep searching for help.   With the whiteboard, I finally figured out if I change myself to the large screen before I share a whiteboard then my student’s video will appear instead of me.  However, I cannot get both of our videos on the whiteboard anymore.  Very frustrating!  Please post if you figure it out!  Thank you!!!!