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How do I stop my whiteboard from minimising from full screen

Sstephss
Listener

Hi, hope someone can help because this is the most frustrating thing. 

Every time I use the whiteboard on zoom, it constantly shifts from full screen to smaller screen. I use a VEIKK graphics tablet for online lessons and whilst writing on it and explaining to my students it is constantly shifting. I have changed the settings of the tablet on my macbook's settings but this did not change what is happening. Can anyone help?

2 REPLIES 2

YaBoiB
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello @Sstephss,
My name is Brandon. Thanks for joining the Zoom Community! Is there a setting on your writing tablet to lock in Landscape mode? When you are writing on it are you moving it from a rectangular view standing up, to what we call a landscape view where it looks like the tablet is laying down? 

 

That is my only guess without having one of these tablets to test on. I will see if I can replicate this on my iPad and get back to you about my attempts. 

 

Kind Regards,

Brandon

If this response was helpful for you, please do not forget to click on the accepted solutions button!

YaBoiB
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @Sstephss

 

 I looked through my iPad settings and Zoom settings and also attempted to replicate what you are seeing and I was not able to. This does seem like it is a setting regarding either your aspect ratio or landscape mode on your tablet, but unfortunately I am not 100% sure why it is happening to you at this point. Happy to keep working with you on this and get it solved for you. 

 

Kind Regards,

Brandon 

If this response was helpful for you, please do not forget to click on the accepted solutions button!