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After zoom update, I can't write fast on whitebord.

cool1
Listener

Recent update is worst. After that, I can't write note smoothly. When I write something fast with pen, the writing mode is cleared. (MOUSE POINT IS CHANGED TO CLICK MODE - I can't wirte letters anymore) I have record video clip which shows this error. I want to show you. 
In original viersion, I can wirte something fast, but now I should wirte very slowly. It's not matter for mouse-writing users but for pen-user like me, it is so terrible. It is critical problem in running classes. Because of your system's worst program, I spoiled my classes a lot. 
I checkd my pen funtion another writing memo applications, and it works well. (fast writing is possible) So, I am sure this problem occurs only in ZOOM. Plz send quick response and feedback. It's emergency for me. I hope to go back to previous version. 
Although I am a paying customer, I am not business customer, so can't use service center on the phone.

My emai address is *********** 

Check this error and reply me as soon as possible!!

4 REPLIES 4

DavidFreeman87
Listener

Agreed, its absolutely awful. I will be ditching the product in favour of something else now. Clearly not a well tested development process or tested on various devices. 

I think zoom doesn't care this problem. I was so urgent, redownloaded previous version. It was not easy to find that program. Write ur email, and I can send it to you. Anyway if it is not solved, I have to stop using this program. 😞

DavidFreeman87
Listener

Jamboard / Google meet actually looks a bit better for maths work. Can use graph paper etc

dilan_nxtgen
Listener

Try disabling Windows ink option in drawing pad driver software.  Huion/XP-Pen/Wacom software have that option.

 

Windows ink is a interface to communicate between  stylus/drawing pad with drawing software( whiteboard) through Windows. Zoom might be messed up when using windows ink functions with new version.