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"New" popup blocked top left of Zoom

RED_Misfit
Listener

New function popup blocked at each Zoom startup, impossible to close, even if you try to use the new functions to create folders, canals "and more". Rebooting the app don't make it go away.
Confirmed with a colleague that after upgrading Zoom he have the same problem.
Zoom version 5.11.0 (6569), updated late last week.

 

zoom.jpg

1 ACCEPTED SOLUTION

ppatte
Listener

Bonjour, Je rencontrais le même problème avec un message trop long pour afficher la "croix" de fermeture de la popup.

Faire un clic droit sur l'icône de zoom dans la barre des taches et changer la langue en "English". Zoom se relance, attendre l'affichage de la popup et la fermer puis revenir en français.

View solution in original post

4 REPLIES 4

S_K
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @RED_Misfit,

 

Thank you for your contribution to the Zoom community! We are so happy to have you here. Our experts will get back to you with a response, but in the meantime, we encourage fellow community members to also share their knowledge on this topic!

ppatte
Listener

Bonjour, Je rencontrais le même problème avec un message trop long pour afficher la "croix" de fermeture de la popup.

Faire un clic droit sur l'icône de zoom dans la barre des taches et changer la langue en "English". Zoom se relance, attendre l'affichage de la popup et la fermer puis revenir en français.

Vu en effet, plus précisément c'est l'icône de la zone de notification tout en bas à droite qui permet de changer la langue.

S_K
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Bonjour "ppatte"! Thank you for jumping in with a solution! 

 

Translation for others:

 

I was having the same problem with a message that was too long to show the closing "cross" of the popup.

Right-click on the zoom icon in the taskbar and change the language to "English". Zoom restarts, wait for the popup to appear and close it then return to French.

 

I love to see Zoom users helping each other!

 

~S