Zoom Team Chat
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What is Zoom Team Chat?

Zoom Team Chat connects teams and streamlines communication through securely integrated messaging software. Explore the Zoom Community's Recent Activity below to join the Team Chat conversation and connect with other members. If you're still looking for support, browse our Zoom Team Chat support articles or start a new discussion below!

Recent Activity

The software looks different than usual

I have two computers. I installed the software on one of them, and everything works fine. However, when I installed the software on the other computer, the camera's image quality is poor, the software looks different, there are fewer functions, and t... Show more
I have two computers. I installed the software on one of them, and everything works fine. However, when I installed the software on the other computer, the camera's image quality is poor, the software looks different, there are fewer functions, and the virtual background doesn’t work well. It’s strange because it’s the same software version, the same camera, and the same Windows operating system.
Both computers are the same
Windows 10
i7 processor
Most updated version - 6.1.6
Brio 500 camera
 
This is the processor of the problematic computer, it is quite an old processor.
 
CPU Name
Genuine Intel® CPU 0  2.50GHz
Threading
1 CPU - 4 Core - 8 Threads
Frequency
2593.81 MHz (26 * 99.76 MHz)
Multiplier
Current: 26 / Min: 16 / Max: 29
Architecture
Sandy Bridge / Stepping: B2 / Technology: 32 nm
CPUID / Ext.
6.A.2 / 6.2A

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Contacts???

Does anyone know how to merge your Zoom on your iphone with your Zoom on your desktop? Or do I have to re-enter my contacts off my phone? Thank you!

 

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"Closest Connection" status or badge: how does it work?

This is not a problem but rather a curiosity. A few weeks ago I noticed that (using a computer) if you hover over a team chat/contact picture, and select View More, there are some contacts that have a "closest connection" classification, followed by ... Show more

This is not a problem but rather a curiosity. A few weeks ago I noticed that (using a computer) if you hover over a team chat/contact picture, and select View More, there are some contacts that have a "closest connection" classification, followed by a golden/silver, bronze crown 👑 emoji. 

I identified "My closest connection" with the golden crown, "2nd closest connection" with the silver and "3rd closest connection" with the bronze one. 

Has anybody noticed this, and knows how does this classification works? What Zoom takes into consideration to classify those contacts?


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PDF does not load in chat

I am the admin on my account. I have set sharing settings so that everyone can share files. I continue to get error messages that say: "Transfer of pdf files is restricted by your account admin." I am the account admin. I adjusted the settings so we ... Show more

I am the admin on my account.  I have set sharing settings so that everyone can share files.

 

I continue to get error messages that say: "Transfer of pdf files is restricted by your account admin."

 

I am the account admin.  I adjusted the settings so we can share.  I still get the error message.

 

Help!


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Unable to view the chat history

Hi, recently the chat option is disabled for our team, and I wasn't aware of it and now I need to look at the chats that I had in zoom, which is not available. Is there any way I can refer to my chat history?

Zoom needs to allow users to turn off Autocorrect in chat. It corrects already correct words.

When you suddenly wonder if something has happened to your editor's brain because you can no longer seem to type anything in Zoom chats that make sense and you know what is on the screen doesn't match what you were thinking when you typed, something ... Show more

When you suddenly wonder if something has happened to your editor's brain because you can no longer seem to type anything in Zoom chats that make sense and you know what is on the screen doesn't match what you were thinking when you typed, something is seriously wrong.

 

It wasn't until I tried to retype a grossly skewed entry and watched Zoom swap out my correctly spelled and chosen words to the same wrong words I was trying to correct that I realized what was happening.

 

In every chat since, I've watched Zoom twist my communication, sometimes even removing small words. It's one thing to correct spelling, but to omit and completely change a correctly spelled word to something else sabotages communication and undermines my integrity as a writer and editor. I know better than corrective AI what I'm trying to say.

 

I try to prevent and revert these "corrections," but that's not easy because in fast moving chats I need to focus on the conversation, not miss it to fight with Zoom for my words back. I am tired of apologizing for autocorrect and overdone with Zoom making me look like an unskilled fool. 

 

Chat did not used to function like this. Fix it. And if you can't fix it, turn it completely off. Either way, give us an off switch. 


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Disable Zoom Chats for external hosted meetings

Hi - is it possible to disable my corporate users from using the in-meeting chat functions of external hosted meetings (the external host had enabled in-meeting chat)? The concern is data loss prevention. Thanks!

Resolved! Restore Deleted User

We terminated a user about 5 days ago and deleted them from Zoom account. We now have a user that is trying to look back at his chat history with the terminated user and the chat history is gone. I tried to run a chat history report but because the u... Show more

We terminated a user about 5 days ago and deleted them from Zoom account.  We now have a user that is trying to look back at his chat history with the terminated user and the chat history is gone.  I tried to run a chat history report but because the user was deleted he doesn't show up to select to report on.

 

Is it possible to restore a deleted user and their chat history?


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Advanced Chat Encryption

As a paid business user admin, I have disabled Advanced Chat Encryption and it appears to have been disabled when I chat 1:1 with external chat users (our clients) but in group chats it seems to still be enabled. How do I turn this off? Can external ... Show more

As a paid business user admin, I have disabled Advanced Chat Encryption and it appears to have been disabled when I chat 1:1 with external chat users (our clients) but in group chats it seems to still be enabled. How do I turn this off? Can external users of free accounts disable this feature?


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