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Microphone not working although privacy permission is given

KenW
Newcomer
Newcomer

‎2021-12-27 01:05 PM

I've tried all the suggested steps, and my speaker itself is fine.

 

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4 REPLIES 4

pizzalover28
Contributor II
Contributor II

‎2021-12-27 02:03 PM

Hi! 

I'm Pizzalover28. 

I hope you are having a spectacular day. 

Let's try some additional troubleshooting steps. 

1. Have you tried restarting the device?

2. If you still experience this issue after restarting the device, have you tried testing any other video conferencing applications? 

Best: Pizzalover28

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KenW
Newcomer
Newcomer
In response to pizzalover28

‎2021-12-27 02:36 PM

This problem has persisted after restarting my pc and after deleting and then downloading zoom again. I have no other video conferencing apps. 

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pizzalover28
Contributor II
Contributor II
In response to KenW

‎2021-12-27 02:51 PM

Hi again! 

Thanks for the response. 

In that case, I would recommend you contact zoom support. 

You can reach them via email by using this link: https://support.zoom.us/requests/new

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KenW
Newcomer
Newcomer

‎2021-12-27 04:07 PM

I'll do that. Thanks again.

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