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I have recorded a session but the folder does not exist

lcsilu13
Listener

Please help, I have recorded a session in zoom but once I stopped recording, there's no folder, so I can't locate the recording. Help please. Thanks.

3 REPLIES 3

Cailanthus
Listener

This is my exact problem. No one has offered a solution?

 

Cailanthus
Listener

OK, I found mine. It was in my Zoom folder under Documents, but just sort of camouflaged among other files. The tricky thing was that opening it by clicking on the "open" menu option from some other file resulted in a message that the file had been corrupted. But when I opened it from the file manager, it was not corrupted. It converted automatically just fine.

Jameswalter
Participant

Be sure to set the default folder in your Zoom Client app Settings -> Recording tab. This is where all local recordings will go. For your convenience there is a button that will open the folder on your desktop.

 

Regards,
James