Introducing the new Zoom Community Champion Program where we recognize our most engaged community members for their contributions.

Learn more and join
cancel
Showing results for 
Search instead for 
Did you mean: 

Hello, anyone knows where to go to turn on/off the account annual renew subscription

sky12
Listener
 
2 REPLIES 2

IP-Man
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@sky12 

 

You are able cancel your subscription(s) at any time before the next billing cycle. If you do not cancel your subscription, it will continue to automatically renew.

 

Please see our KB article outlining how to cancel your subscription here >> Canceling your subscription 

Cheers!

AlexKava
Listener

The point raised by the original comment was about auto renewal. Many people including me believe this is an inappropriate business practice which targets individuals that may forget to decline. To be honest, it's a greasy move and no one likes it. It is distinct from wishing your account to be cancelled at the current time. Please respond whether the auto-renewal policy can be discontinued.