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CAMERA BECOMES GREEN

EFI
Listener

WHEN I INVITE A CONTACT AND I AM ABOUT TO ADMIT THEM THE SCREEN BECOMES GREEN AND STARTS SHAKING MAKING FUNNY PICTURES

3 REPLIES 3

DoctorWho
Community Champion | Customer
Community Champion | Customer

Hi Efi,

this is a indicator, that you enabled the virtual background. The picture you see is the first virtual background image from zoom. To disable it you can go to your zoom-settings -> virtual background and choose "none". 

 

If you want to use the virtual background, you have to uncheck "use greenscreen" in the bottom left.

 

Kind regards,

DeFranz

SofiaG
Listener

This is happening to me but has nothing to do with the background. Have you managed to solve the issue?

 

DoctorWho
Community Champion | Customer
Community Champion | Customer

Ahh, Sorry,

I see, 

Have you try to re-install the zoom client? Are your clients up to date?
-> https://zoom.us/download