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Admin Changes

BrendaJ
Listener

The office manager of our company recently left to pursue other other goals. Now, no one can log into our Zoom account to change any of the email or user settings. I have the login information the office manager used but it will not allow us into the account. If it was a free account it wouldn't be a big deal but we upgraded last fall. Anyone have any suggestions? Thanks!

1 REPLY 1

crchan123
Zoom Moderator
Zoom Moderator

Hi @BrendaJ! I would suggest reaching out to Zoom support here: https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support

Hope this helps!