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Account is disabled

GitaSP
Listener

Hi, my zoom account (***********) is disabled. Please help me for recover the account. I used zoom for education especially teaching and learning. This account problem delay the class schedule. Thank you

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Please submit a Support Ticket directly to Zoom staff at:
https://support.zoom.us/hc/en-us/requests/new 

The volunteers in the Zoom Community don’t have access to account information or ability to make changes to accounts.  Zoom  Staff can help you with this request. Be sure to include any new or old email addresses used on the account in your request. 


Ray - Need cost-effective Zoom Events Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

GitaSP1
Listener | Zoom Partner
Listener | Zoom Partner

thank you Ray

unfortunately zoom could'nt clarify the reason of my account disabled

eventhough I used legal payment and the content only for education

very dissappointed