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The Zoom Community Champion Program was established to recognize and celebrate the amazing work done by Zoom experts within our community. This month, we want to spotlight one of our Zoom Community Employee Champions, @jdott16. Jake joined the community in August 2021 and has been a Community Champion since 2024🥇

What do you like best about being a Zoom Community Champion?

What I like most about being a Zoom Community Champion is that the program is open to anyone who enjoys working with the Zoom product who wants to help others with any issues they may have with any part of the Zoom product. There are many ways to troubleshoot an issue, and there are many avenues a person can take to fix issues they run into with computer programs. The Zoom Community Champion Program distinguishes a person who likes to help out a community of online and product users. The program assists users who utilize Zoom and gives people more ways to engage with other users who use Zoom. I would recommend joining the champion program especially if you utilize Zoom frequently because the program is a great network of people who are dedicated to assisting the Zoom product be the best product it can be. When it comes to technology, it is constantly adapting, changing, and improving. The Zoom Community Champion Program works to bring the constantly improving technology of Zoom to any and all users who are utilizing Zoom product ⭐

How would you describe the Zoom Community in a few words?

Engaging 🤝

What is your favorite Zoom product and why?

I believe that my personal favorite Zoom product is Zoom Meetings. I know that there are many other products that Zoom offers for end users looking for just about anything from a SaaS company nowadays. Without Zoom Meetings I would not be in the position that I am in today. When I started working for Zoom over 5 years ago, I was in Zoom meetings daily with fellow teammates engaging in troubleshooting, and keeping a sense of community when everything was locked down. Zoom Meetings kept me sane during this tumultuous period of history, and I learned what I know today about Zoom through the basic Meeting product. There are a lot of other really cool features that have grown and developed in my tenure here, but I will always be thankful for and appreciate Zoom Meetings over anything due to how easy and user friendly the product was (and continues to be) when I started 🤓

What's a fun fact you'd like to share?

Even though I am a Support Escalation Specialist and live behind my computer for 8 hours a day 5 days a week, in my off time I truly enjoy watching my family grow, participating in family events, building things with my hands, and Brazilian Jiu Jitsu. I am as involved as I can be in my children’s and wife’s life; I am an assistant coach for my son’s soccer team as well as my son’s Jiu Jitsu training. My life outside of work is what defines me, and my family will always come first. Of my personal achievements that I am most recently proud of is that I am a purple belt in Jiu Jitsu and was promoted by the UFC legend Royce Gracie himself. I believe that being able to defend myself and my family as a husband and father is something that any dad should feel responsible for, and I take that seriously. My family keeps me going day in and day out, and I would not be the man I am today without their direct and daily impact they will always have on my life 💙

Want to learn more about becoming a Zoom Community Champion? Please visit here to learn more! 🏆

New to all of the comments in Zoom Community. Not sure if I chose the right subject in time I will get this right. My next thought is towards the badges and because I am trying to learn the Community Blog Area I thought it would be nice to learn or ask others what happens when you complete all badges curious to hear or read about it thuout this area.

Hi everyone! 👋🏽

Welcome to the Zoom Community! I’m Bri, and I’m one of the community moderators here at Zoom. We’re SUPER excited to have you here in this collaborative space! We would love to get to know our community members. Please reply below to introduce yourself! 👇🏽

I’ll go first 😎 💙

Location: Memphis, TN 🐻

Favorite things to do: Writing, watching sports & going on late-night Taco Bell runs 🌮

How long I’ve been using Zoom? Two years! 🚀🚀

What’s your go-to virtual background? I love anything that showcases nice home decor and a view  🏙

​​What's the most unique Zoom event you've attended in the last year? A 10-year-old’s surprise birthday party 🎂

Let’s give our Zoom Community members a warm welcome!!! 👏🏽👏🏽

As a friendly reminder, if you haven’t already done so please review our Community Guidelines.

Today is National Book Lovers Day! Woot woot, shoutout to all of our bookworms 📖

Community members, what is your all-time favorite book and why? If you don't have one, feel free to share your favorite genre of books or a book that you are currently reading! 

I’ll go first ✋

I love reading autobiographies, and recently just finished up Born a Crime by Trevor Noah. 10/10 recommend, it is hands down one of my all-time favorite autobiographies.

Hi Zoomers 👋 If you could have a Zoom Meeting with any fictional character, who would it be? 

Reply below 👇

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I'll go first 😁. I'm a huge Marvel fan, so it would have to be a Marvel character. Narrowing this down to one character is extremely hard though, but I would have to choose Iron Man. I would love to pick his brain 🤓

Has anyone ever been able to have a complaint about Zoom customer service properly managed by Zoom?

I keep getting put through to a third party outsourced company in the Philippines, and it's just a car crash of customer service even from a manager who is supposed to be looking at my complaint.

Does anyone know how to break free from this, preferably a proper Complaints Manager in the UK?

The Zoom Community Champion Program was established to recognize and celebrate the exceptional contributions of Zoom experts within our community. This month, we want to celebrate one of our Zoom Community Partner Champions, @Calvo. Matias joined the community in September 2022 and has been a Community Champion since 2023🥇

What do you like best about being a Zoom Community Champion?

Because I get first-hand information and know from the community where the most problems are or what is best received by the users. But the best thing is the collaboration with other community champions 🏆

How would you describe the Zoom Community in a few words?

Amazing!! 💙

What is your favorite Zoom product and why?

I can not choose only one that is too difficult!! I would say the Zoom Client 😄... no Zoom Meetings is what I use the most.

What's a fun fact you'd like to share?

Zoom Client is soooo goood that we don't talk about. We just use it and that shows that there are almost no issues and the best thing is.... you guys keep bringing in more and more features!!! That's crazy! 🔥

Want to learn more about becoming a Zoom Community Champion? Please visit here to learn more! 🏆