We purchased ZRA, and noticed that the unlimited storage is for analytics, not the source Zoom meeting videos, which, are required for the analytics.

Since ZRA is a premium add-on, it would be great if the storage was unlimited similar to other premium products on the market (Gong, Otter.AI, etc).

Hello I am trying to access the ZRA accelerator api to fetch tranascripts. I am using the get conversation interactions end point. In my app i have developed, i have added the scope "zra:read:conversation_participants:admin"; the documentation also states that the scope "zra:read:conversation_participants" is also needed to call that endpoint. Yet, the latter is not available for selection from the app and thus when i try to make the api call with the token having just the first scope, it fails with this errror

Hello, I've got a really weird reproducible issue with Zoom in Chrome on my 13" Macbook M3 Air

When I try to leave comments on calls in revenue accelerator, the comment will appear to load but it will never post. Subsequently, if I try to load new tabs in chrome or use any other apps like Slack, everything will timeout and appear like I'm having network issues. 

This does NOT occur when I try commenting in the Zoom app itself or in Safari. I've tried a complete fresh reinstall of Chrome to now avail. Anybody else seen this?

Hi,

I could really use some assistance of tips with pictures on how to get the integration going please.

I am admin in SFDC and in Zoom. ZRev is active. The instructions https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059072 work up to

Grant app access to system administrator

1. In the Salesforce admin account set up page navigation panel, click Users then Profiles.
2. From the list of Profiles, select System Administrator then click Edit.

Under setup, Administration, users, users I do not see a profiles tab or menu.  Anybody have tips or a screenshot of that menu? I am in lightning not classic if that matters. thx Axel

Hi 
I use Zoom Revenue Accelerator and it's scorecards to help coach reps. However how do I see if the coaching is improving the areas on the scorecard? Is there a summary somewhere of previous sessions run with the rep and their scorecard data? 
Thanks 

I'm working on my thesis on "Sentiment analysis of online meetings in Agile software development teams", I'm looking for a tool to train my data or track the emotions of team members. I learned from some sessions that Zoom now has built-in AI tools, maybe one of them could be a sentiment analysis tool? so I was wondering if Zoom has introduced new features, including AI tools for sentiment analysis or not?