Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Master Account and Sub account

Master Account and Sub account We have recently signed up to Zoom Phone, we have a main and account and a sub account listed under that. Whilst I understand the positives, there will be a need to make sure that users from the main account can see the...

Placing a Phone - try again later

Hello, I have a colleague who has been placing calls with not issues. However, when they call this one client they get "Please try again later" each and every time. The colleague has used their cell phone (not Zoom issued number) to call the client w...

Sending to vm auto when on a call

Hello- is there a way to automatically send incoming calls to voicemail when on a call? My phone keeps ringing while on a call and it interrupts the conversation. I know that I can manually choose "do not disturb", but was wondering if there is an ad...

LineStream Proposal for Coaching and Monitoring

I would like to press play once and hear all phone lines I’m monitoring. I don’t want to have to click something for every single phone dial. This will help the coaching and training process to take effect more quickly as we monitor team lines and co...

Resolved! Create 10DLC Brand-for SMS Campaign

I am following the steps to for the SMS notification which came out. I everything out and I am receiving the below message. Even though we are not a publicly traded company-I chose NONE and filled out na for the stock symbol. I can wait until tomorr...

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Ashhbc by Listener
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Zoom Phone- Outbound caller ID

Does anyone know if I can limit which caller ID options the users can use? I have 4 divisions with 2-5 phone numbers each. I only want them to be able to call out from the main phone number for the divisions. So 4 numbers on the list of about 20. Tha...