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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

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Latest Posts Trending Posts Solved Unanswered

Your account is inactive

Hi guys!Does anyone else have the same issue: users are getting the "Your account is inactive" error. I've checked the administrator account, and all users are active. Subscriptions are active, and all invoices are paid. Moreover, I can't even contac...

Resolved! Outbound caller id name - where is the setting?

Hello,Trying to set our company name as the outbound caller id name according to this support article.It says, "In the Caller ID Name section, click Change next to the current caller ID name."I cannot find "Caller ID Name". Please see screenshot. Whe...

lcie by • Listener
  • 1403 Views
  • 7 replies
  • 0 likes

Calls not dialing out

Has anyone else experienced difficulty dialing certain numbers? We've noticed that some calls result in a 'Call cannot be completed' message, but when we try the same number on our personal phones, the call goes through without any issues.

ring time zoom phone

Hello,I'm trying to change the ring time for our zoom phones/polycom phones. We were in a meeting the other day and did not answer the phone. The phone rang about 10 times and then went to the voicemail option. Can we change the ring time to be 5-6 r...

Jill207 by • Listener
  • 1871 Views
  • 9 replies
  • 0 likes

Riunioni precedenti

buongiorno a tutti. mi servo una mano. s posso controllare la cronologia delle riunioni? p iù in particolare il tempo trascorso per ogni riunione. d' ordinanza urgente di lavoro. grazie

tsaeb90 by • Listener
  • 454 Views
  • 0 replies
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Phone calls drop/cuts out

Is anyone else experiencing inbound or outbound calls that when you are on the phone that the call drops or the audio of the calls cut out where you can hear the other person but they can't hear you or vice versa? Wondering if this is a windows 11 is...

Taylor5 by • Listener
  • 439 Views
  • 0 replies
  • 0 likes

Real time inbound call/user tracking

We, as a company, have just ported over to Zoom phone. We came from RingCentral. There is a feature that RC has is called HUD and it shows the real time status of a user. It will show what status they are in and if they are on a call, who they are on...

trouble setting up Zoom phone

I have ordered a zoom phone, and ported my number from goole voice. When I set it up originally, I had set it up as an administrator account, not a direct account. I was never able to add sms. I unbundled the phone number and now have no working phon...

yealink provisioning template for multicast

I have a Yealink T33G that I'd like to automatically configure to listen for multicast traffic sent from our informacast server. I've found instructions for manually configuring this via the phones web interface. But I cannot find any info on getting...

JoshT by • Listener
  • 2158 Views
  • 8 replies
  • 1 likes

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