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Resolved! "Pro Plan Needed" error when adding members to shared line groups

Hi Everyone, I created a shared line group on my account. I want to add members to the account but whenever I try to add the members, this error shows up "Extension 809 requires a Zoom Phone Metered, Unlimited, or Pro plan." Although the user has a p...

Zoom Phone Integration with Zoho CRM

Is there a timeline for the completion of the Zoom phone integration with Zoho CRM?

Is Abandoned Rate Based on Business Hours

Hello, Is Abandoned Rate based on 24 hours or just business hours?

Placing international calls

Hi We have Zoom Phone with unlimited UK & Ire calling. One of my team is trying to call a South African number - which we expected to be at a charged rate. However, Zoom will not connect the call at all, saying that our service plan does not support ...

Can not receive a phone call

Hi I just set up a zoom phone and am new to this. Can not receive a phone call. It says the service is restricted or service is not available. But I can make a phone call through the app. What should I do? Thanks

BLOCK OUTGOING CALLS - BUT LET INTERNAL TO EXTENSIONS ONLY

I want to block outgoing calls from certain extensions/common area phones? but i want them to be able to call internal extensions only? Anybody know how?

Resolved! phone subscriptoion

i paid for zoom phone but i didnt get any number and i dont have an option to call .

Resolved! Music On Hold

We have had requests for streaming music on hold. Our company provides streaming MOH for Asterisk, Avaya AAMS, CUCM, Engage, FreeSWITCH, Broadsoft and other platforms. Anybody know about streaming URL for Zoom Phone?

Resolved! Porting numbers away from Zoom- Need PIN

Hello I've been trying to port numbers away from Zoom with the PIN number provided in the Phone Section. However, my porting destination (ZohoVoice) has been reporting failures due to incorrect PIN. How can I resolve this issue? Where can I get the c...

zoom phone

I am so frustrated! I paid for zoom phone and have a phone number assigned as the main company number. I do not need additional users or numbers or licenses but for the life of me I cannot figure out how to just use the company number! Please help!

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Resolved! "Pro Plan Needed" error when adding members to shared line groups

Zoom Phone Integration with Zoho CRM

Is Abandoned Rate Based on Business Hours

Placing international calls

Can not receive a phone call

BLOCK OUTGOING CALLS - BUT LET INTERNAL TO EXTENSIONS ONLY

Resolved! phone subscriptoion

Resolved! Music On Hold

Resolved! Porting numbers away from Zoom- Need PIN

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Community Champion of the Month!

What is the Zoom Phone System?

Resolved! "Pro Plan Needed" error when adding members to shared line groups

Zoom Phone Integration with Zoho CRM

Is Abandoned Rate Based on Business Hours

Placing international calls

Can not receive a phone call

BLOCK OUTGOING CALLS - BUT LET INTERNAL TO EXTENSIONS ONLY

Resolved! phone subscriptoion

Resolved! Music On Hold

Resolved! Porting numbers away from Zoom- Need PIN

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Community Champion Program