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New to ZOOM phone and trying not to completely HATE it- Need help

I cannot get this to work. There was no set up help from Zoom and you can't get them on the phone. I hate that auto receptionist crap that traps my callers with every incoming call. I hate the extension options, we don't have extensions in my office....

Resolved! Zoom Phone trial is over, now how do I delete test imported contacts?

We are in the process of switching from Teams Voice to Zoom Phones and during the trial period, I imported 9 contacts to test the importing process. We will be linking our Office365 contacts when we go live but now I can't seem to get rid of these 9 ...

Changing the Default Line Key Label

By Default it looks like Zoom put in the label of a button to be "Username Extension". However some of the Yealink phones have smaller Line Key labels. Is there a way to change it in the provisioning template to say something like "LineKey1.Label." T...

Resolved! Live broadcasting in iPhone

Hello guys,Yesterday I entered zoom with my iPhone, and when I shared my screen to others, it asked if I want to do a Live Broadcasting. I did start broadcasting, as it wouldn't let me share my iPhone's screen without doing so, but when I did it show...

Resolved! automatically delete voicemail after forwarding to email

We are converting to Zoom Phone. Our old provider allowed us to set a user's phone so that incoming voicemails are forwarded as email attachments, and then automatically deleted (or not stored in the first place). We basically had three options: 1) s...

Resolved! Zoom text messaging history

Hi,Recently i noticed zoom text messaging history does not show up, i can see maximum one or 2 days history, earlier i was able to see it for as long back as i wanted to, strangely i can see the history on my phone but on my computer i see limited te...

Resolved! Using Zoom Phones within Outlook Desktop Application

If a person wanted to call someone from within the contacts section of their Outlook desktop application, is there a way to do it? It automatically wants to use Teams Voice but how do I get it to choose Zoom? It seems that the only option for the Out...

Resolved! How do I create a zoom phone hotline (number without a user or phone attached to it)?

Im looking to create a mailbox for our schools athletic dept where parents can be transferred to an extension.....which will put them into voicemail. We don't want the voicemail to be attached to a particular user. I can't seem to figure how to do th...

Do you have to use a Desk Phone for Common Area Phone?

Hi! I am currently attempting to set up Zoom Phone for multiple users under one office. They have a circulation desk, and would like any person assigned to the desk to be able to answer. I know common area phones are used for this matter. But wanted ...

Early Close

I have my hours set up for the Auto Receptionist which works great. During open hours the calls go to a call queue that rings several phones which works. After hours go to the After hours receptionist and works great.My question, is there a way if th...

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New to ZOOM phone and trying not to completely HATE it- Need help

Resolved! Zoom Phone trial is over, now how do I delete test imported contacts?

Changing the Default Line Key Label

Resolved! Live broadcasting in iPhone

Resolved! automatically delete voicemail after forwarding to email

Resolved! Zoom text messaging history

Resolved! Using Zoom Phones within Outlook Desktop Application

Resolved! How do I create a zoom phone hotline (number without a user or phone attached to it)?

Do you have to use a Desk Phone for Common Area Phone?

Early Close

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Community Champion of the Month!

What is the Zoom Phone System?

New to ZOOM phone and trying not to completely HATE it- Need help

Resolved! Zoom Phone trial is over, now how do I delete test imported contacts?

Changing the Default Line Key Label

Resolved! Live broadcasting in iPhone

Resolved! automatically delete voicemail after forwarding to email

Resolved! Zoom text messaging history

Resolved! Using Zoom Phones within Outlook Desktop Application

Resolved! How do I create a zoom phone hotline (number without a user or phone attached to it)?

Do you have to use a Desk Phone for Common Area Phone?

Early Close

Community Champion Program