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Zoom Phone incoming calls disabling keyboard/typing

Hi, Our zoom phone system went live last week, so we are still in adjustment period. Several users have mentioned that if they are typing in a document/email etc. and then receive an incoming phone call, Zoom "steals" the keyboard and they have to cl...

Have call queues show in contact search

We're using a Zoom Phone Call Queue for an internal use case. Think of it as a hotline that folks in the field can call should they require assistance. The queue is manned by a team that is specifically setup to handle these calls, so a call queue ju...

DST with existing Auto receptionist vs calls going to Country without DST

If my current Auto receptionist is set for GMT-5:00 (eastern) to roll at 2am and we have DST this weekend, will the Auto receptionist automatically know it is DST and calls will roll at 2am still or do I need to manually change the Auto receptionist ...

Resolved! I need to remove two-step verification

I need to remove two-step verification. Zoom demandans a code that I know it. Someone could help me

zoom for lightning - new contacts

I am currently testing zoom for lightning in a sandbox SF environment linked to my zoom desktop account (not using ZCC). So far all is looking good but I am unsure if this is possible... I would like where Sales receive an inbound call from a new con...

No SMS notifications to Georgia phone number

Something wrong with sending SMS to Georgia phone numbers (+995 code). There is no sms after creating event to georgia phone number, but it is ok with belorussian (+375) number. Is any way to fix it?

Zoom Phone users Ability to call out without a Dialable number assigned to their account

I have a need to establish a internal extension number that can make outbound calls and forward calls to an external number without the assignment of a DID number for the user. Zoom Phone Pro Unlimited assigned but when an external number is dialed i...

incoming calls not showing if someone else answered the call

If there is a main line that several users could answer, why does it not show that another person answered the call and whom?

500+ Porting Numbers with Multiple Sites

Do I need to submit a separate Project Porting Sheets if there is one BTN and account numbers for the multiple sites. Or can I list all the numbers to be ported over and site addresses on one Project Porting Sheet since it's the same BTN and account ...

Common Area Phones show offline

I set up a Common Area phone and assigned it to a Yealink T54W. I'm able to use the desk phone with no issues, however the status of the "Common Area" phone appears as offline to the Zoom application. The desk phone itself shows online in the account...

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Zoom Phone incoming calls disabling keyboard/typing

Have call queues show in contact search

DST with existing Auto receptionist vs calls going to Country without DST

Resolved! I need to remove two-step verification

zoom for lightning - new contacts

No SMS notifications to Georgia phone number

Zoom Phone users Ability to call out without a Dialable number assigned to their account

incoming calls not showing if someone else answered the call

500+ Porting Numbers with Multiple Sites

Common Area Phones show offline

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Introducing Zoom Workplace

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Resolved! I need to remove two-step verification

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