Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Resolved! Verifying who has set up voicemail

We want to verify who in our company has gone in and set up their voicemail. Is there a way to run a report or verify who has or has not set up their voicemail. We are using desktop client on the latest version 5.17.11

dgragg by Listener
  • 368 Views
  • 1 replies
  • 0 likes

Retrieve deleted number

I accidentally completely deleted a phone number that was linked to a user. I also deleted the user from the system. Can I retrieve the same phone number somehow?

Kerry7 by Listener
  • 192 Views
  • 1 replies
  • 0 likes

Virtual Background Issues

Hi, I am currently running the latest version of Zoom for Android, downloaded from Play Store, on 2 devices, a Samsung A10 and a Samsung A11, however I cannot set up any virtual background on them. Do these devices have any limitations?

Resolved! Enable Zoom Phone in PWA - assistance please

In the December 18 Release notes for Zoom Phone - dot point 4 notes:Zoom Phone for PWAZoom Phone admins can enable Zoom Phone for PWA on their account to allow their PWA users with a Phone license to make calls and send SMS from their Zoom PWA.I am r...

bjflick by Listener
  • 3371 Views
  • 10 replies
  • 1 likes

Zoom Phone won't dial out

Hello,I have used Zoom Phone to call people for months without a problem.Today, when I type in the telephone number, it just won't dial out, so I can't call anyone/ make an outgoing call.Do I need to adjust anything in the settings?Thanks,Emma

Emmaest by Listener
  • 108 Views
  • 0 replies
  • 0 likes

Zoom-phone legal proof of ownership

Hello dear community,I'm looking for a way to prove that I own a specific phone number for a partner.This phone number is a zoom-phone in my fleet,Which document can I get, that state that my company own this number ?Thanks for your help,Have a good ...

Flami by Listener
  • 117 Views
  • 0 replies
  • 0 likes

Receptionist Message taking software

Hi all,I'm after software that would ideally do the following: - Phone user picks up a call (probably via a desk phone)- User is also logged in to Zoom on their PC, software launches with details of the incoming call (time and caller ID info) - Recep...

SJF by Listener
  • 119 Views
  • 0 replies
  • 0 likes