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Hello Zoom Community Members! I wanted to inform you about the 10DLC enforcement starting on May 31, 2024. Beginning May 31, 2024, all US and Canada toll and virtual service phone numbers used for SMS...
We are about to roll out Zoom phone to our teachers this fall. They already have Zoom desktop app installed on their MacBooks since we have been using Zoom Meeting for years. I'm trying to come up with a User Template to disable incoming calls on the...
Hi,In some of our offices we use the phone delegation feature. Mostly with the main number in a department. If the person who is responsible for answering that phone is unavailable, another person in the room can pickup the call. Although it appears ...
Hello, I think I have a pretty simple question but can't seem to sort it out. I'm one person that wants one direct dial number. I added Zoom Phone to my Zoom account and it looks like I have Zoom Phone Basic based on the questions I answered. I now h...
Me and a handful of colleagues updated to the latest zoom, Version: 5.14.2 (17213). We go into the phone section on the app and our history for both calling and text is gone.
Our Front Desk Voice mail box has changed users and no one knows the PIN. How can the voice mail PIN be changed?
When calling from the shared line to an outgoing number, the caller ID shows us as just the number rather than the name assigned to the Shared Line. Is there a way to change the Shared Line outgoing caller ID to reflect a name rather than a number?
Hi, I have come across two users so far who show different time zones on their phone records than on their user records. We are in Eastern time. Their records under User Management both show Eastern time. Their records under Phone System Management s...
Hi everyone, I'm looking for a recommendation of physical phone (on the ZTP list) capable of Zoom Video calls. We do have Zoom phone system and usually use one of the low end Poly models that work fine with voice but I want a higher end phone which p...
Hi. Has anyone experienced not being to connect when doing outbound calls? Some calls that we make says that the call cannot be completed and try again later. However, when we call other numbers, it was able to connect. Can anyone help us with this i...
Hello, We have 3 Zoom power pack users, but one of them does not have the widget for Zoom assistant when they log in to their Zoom app. I checked that the toggle is on and running the latest version (5.14.0)
