Hello,

I am trying to connect a building alarm panel dialer to an AudioCodes 1288. No matter the settings I change the modem lines don't seem to synch up. I monitor the line connected to the legacy PBX and the communication seems the same. I know there is some delay which is probably causing the issue. I see modem settings in the Audio Codes, but the recommended Fax settings from Zoom seem to be interfering with them. 

Has anyone had any luck when attempting this before. I have also tried with a Grandstream ATA with no luck. 

Thanks,

Derek

Save time and reduce context switching with fax functionality with Zoom with the FaxSIPit app.

No matter how many ways there are to send documents, the need to send a fax remains. But faxes transmitted over VoIP can suffer from low image quality — a challenge that FaxSIPit has helped solve. Faxing is still used by businesses in healthcare, finance, law, and real estate, with security often top of mind for customers. And FaxSIPit provides the faxing they need, right from Zoom.

Ready to learn more?  See the latest article on how you can save time, reduce context switching and focus on the work that matters most for growing your business here.

Good afternoon,

I have an Axis A8105-E intercom door camera, and I would like to get it working with Zoom Phone. After entering in all the information for the manual provisioning, and enabling sips I was able to get it provisioned with Zoom phone. I can make calls to the common area extension assigned to the phone, with the device automatically picking up and two way audio established. However, when I press the button and attempt to have the device call a Zoom extension, or even an outside phone number, the call rings, and when the recipient picks up the call just ends.

Are there any settings I am missing? Any insight or advice would be greatly appreciated.

My campaign was rejected  and now rejected again with the following error:

Not finding anything in my searches and not seeing where I can correct this.

Upstream CNP declined sharing request for campaign BLABLA. Explanation: The web presence is missing a privacy policy/statement and we are unable to review how this customer processes consumer data. -KO

We all have people that walk away from their desks without logging out of queues. 

We really need to have a feature that if I miss a queue call, zoom will automatically log me out of that queue.  

to give more context, this is during their hours of work, not after hours.

I have two users in Zoom Phone who handle calls from different Canadian provinces.

• User A only handles clients from Ontario and Quebec

• User B only handles clients from Alberta and British Columbia

I would like incoming calls to be routed automatically based on the caller’s area code. For example, if the caller’s number is from an Ontario or Quebec area code, the call should go to User A. If the caller’s number is from an Alberta or British Columbia area code, it should go to User B.

Is there a way in Zoom Phone to route or transfer calls automatically by caller area code or region, and if so, how can I set this up?

Hello,

Have any of you found a good solution to a ZOOM hosted number being spoofed?

We have had non-customers call and say one of our numbers has called them repeatedly.  

Most of us here know this is a game of whack-a-mole but does not always look good for our reputation.

Thanks in advance.

My company recently started using the Zoom phone system.  All of our users sync their Contacts with Microsoft Office 365.  

The Zoom Workplace app includes "Company contacts", which appears to be any user with a Zoom account and phone license.  So we have duplicates now.  My users are complaining that when they look up someone in the company on the Zoom app to call, they have two entries for everyone...is there a way to hide just the "Company contacts" directory?