Details on Invoice

[CNN49]

How do I get the details of the monthly charges on my invoice?  I'm wondering why it's going up each month.  The invoice does not show.  I can't find an article to help.   It's a loop of the same articles that don't answer the question.  The Chat did not help.   Can't I email someone or speak to someone live?  I need an answer sooner than later.

[Eliot]

hi cnn49,

For phone detail, please refer to your telephony report.  Go to zoom portal->admin->Account Management->Reports->Usage Reports->Phone System->Charge at the top of the page.

For invoice detail, go to zoom portal->admin->account management->billing->invoice history->print->charge details.

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks,  eliot