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Interpretation - Italian added into the back end but not available into the list of languages

AREN
Listener

Hello,

I'm using zoom with interpretation for 2 years. We need to add Italian as proposed languages but we don't see Italian when creating a meeting.

 

What have i done ?

Following the documentation i've added Italian as new language (now i have the list of the 9 default languages + Italian with a red cross to delete it). It's into Profile management - Profile parameters, chapter "Language interpretation. Sorry if the text is not exact i'm running french version.

 

AREN_0-1684757880569.png

 

Now, when i create a new meeting with interpretation i can see the 9 (default) languages (as before) but not the new one (Italian).

 

Can you tell me if i missed anything please ?

Thank you for your help.

 

Please, note that i've created "Italian" value one week ago.

Regards

1 ACCEPTED SOLUTION

AREN
Listener

I'm replying to myself 🙂

I made a mistake using account settings rather than personal settings !!

It works now

View solution in original post

2 REPLIES 2

AREN
Listener

I'm replying to myself 🙂

I made a mistake using account settings rather than personal settings !!

It works now

SM9
Observer

What do you mean by personal setting?  All language  additions are done through account setting > Meetings (Advanced) > Language Interpretation etc.  Is there another way to add languages that will show up in the drop down menu when scheduling meetings?  Thanks