unable to uninstall zoom

[KimDubin]

I am unable to uninstall Zoom from the control panel Program and Features.  it cannot find the file

C:\ProgramData\MspPlatform\PME\ThirdPartyPatch\Downloads\7694e632-dd08-4309-9af7-b017ae248b6e\

Also unable to update, it is saying the version has to be higher.  

username is ***********

using free version.

I appreciate your help.

Kim.

[sachinzoom]

Hello Kim,

Can you try these steps and see if that helps ? You can try doing the CleanZoom step as well.

https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-and-reinstalling-the-Zoom-applicati...

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

[inIT2winIT]

This does not work.  Are there any other ideas?