screen freezes with version 5.15.6 windows 10

[jimi]

After updating to version 5.15.6, I saw screen freezes and audio breakups during a two-person meeting (the other end was freezing on my end, they noticed no problem on theirs).

Statistics showed no problems.

Have others seen this?

[KeyWrangler]

Yes, Zoom has almost always frozen video, happening since last winter. Sometimes within seconds, sometimes a bit into the session. When I exit the session and rejoin, video is restored but freezes again.  It has made Zoom completely unreliable, and has the same reflection on me. Very upsetting, to say the least.

[jimi]

With 5.15.7 the problem is gone. Don't know if it was a problem with 5.15.6 or something else, but it's gone.

[KeyWrangler]

I updated it before each session, but don't recall about the very latest session.  I've finally discovered that I can see the Version by starting Zoom on my desktop, clicking on my profile image to get a menu that includes About and the program data.  I updated the other day, but it says I have V 5.15.5 (19404).  Will check for a further update.  Grrr..
(Have updated to V 5.15.7 (20303)  Will check back after a Zoom session next week. )

[bobkhan]

try using this in your web browser instead. edge or chrome works best for this.  https://pwa.zoom.us/wc/  
its the browser version of zoom

[KeyWrangler]

Thanks.  I tried reverting to browser-based Zoom, via the link provided during the join process.  I default to Firefox, by choice.  The result was painfully slow and the interface features seemed limited.  Virtually unusable.  If there's a dedicated Zoom app for browser use, I was unaware of it, and hopefully it won't be needed.  In any app, kludges to achieve basic usability are not a solution.