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not seeing video of myself

dtrachtman
Listener

I am not seeing myself on zoom meetings. I have searched all the help I could find online and nothing has helped. It used to work fine and just recently it went black. My camera works fine in other applications.  I have updated drivers, reinstalled zoom, experimented with all the settings. I have tried different cameras and get the same result, so it must be with the zoom application.  Not sure what to try next.

Dan

 

3 REPLIES 3

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello @dtrachtman 

 

Sorry to hear that. These steps should help. 

 

https://support.zoom.us/hc/en-us/articles/9567427192717-Troubleshooting-video-display

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

Jameswalter
Participant

To restore the video of yourself: Click the View button in the top-right corner of the video window. Click Show Self View. The video of yourself is displayed on your screen.

dtrachtman
Listener

Thanks for the replies. I did those things and it did not help. Even in Settings/video I just see black.