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cursor disappears during zoom

kd23
Listener

My cursor keeps disappearing while using Zoom - I heard it might be due to a Microsoft update, but how do I fix it? It's a pain in the neck to not be able to use my mouse! I can't figure out what version of Zoom I have. I have an Asus laptop with high specs. When I go to "update management" where it's supposed to tell me if there are updates to be done, it says "no data".

1 REPLY 1

chrismenard7
Community Champion | Customer
Community Champion | Customer

Two issues. One is your Zoom update and version. The other is your mouse. Let's knock out the Zoom update first. As of today, 3/27/23, the latest Zoom version is 5.14.0. To check for updates, click your profile picture in the top right, and then click Check for updates. See the screenshot I added. 

Now, for the cursor, I suggest increasing your mouse size and maybe even the mouse color for meetings. It makes it easier for your users to see and you to see. Click Start and type Mouse Pointer Style in Windows 11. Another screenshot for this. If this answers your questions, please click Accept as Solution.