Maintenance is being performed on Zoom's support site on November 4 that may cause support impact. For more information, please click here.
Everything you need to work together, all in one place.
Explore Zoom One's Collaboration ToolsConnect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Remove the hassle of traditional scheduling with Zoom Scheduler
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.
Find a Solution for Every EventHost hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Optimize contact center agent performance and engagement
Zoom solutions elevate collaboration across vertical use cases.
Discover Zoom Industry SolutionsEnabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Global Services
Hardware purchase and subscription options
Flexible subscription plans for hardware
Protect certain data at rest with your own encryption keys
An open platform that allows developers to build Zoom apps and integrations.
Explore thousands of apps that work with or within Zoom
Documentation for building with Zoom's technology using SDKs, APIs, and webhooks
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.
Download CenterDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds
2023-09-20
03:10 PM
- last edited on
2023-09-26
07:48 AM
by
RN
I do not know if I have the right location.
But my issue is first my frustration with Zoom customer service. I upgraded to Pro plan and know I do not get a human to talk with, but Chat is not working to solve the issue. I need easy. I have to cohost a meeting in one hour, but I need to set up breakout rooms but a certain name for each break out room needs to be listed in the room room. I am allowing everyone else to select each room.
Also I am getting to different answer on polls. Can a cohost create a poll and launch it. If they can only launch it, how it that done.
Thanks
2023-09-26 10:34 AM
Hey @jackiesr12 welcome to the community! Sorry you were having issues with Zoom customer service, just fyi if you go to https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support while logged in you will see your Zoom Plans and Support Options available to you.
Secondly, you will be assigned the co-host role during the meeting by the meeting host, after you've been assigned the co-host role you will have the ability to Assign participants to breakout rooms.
I believe for your use-case this could work, have the host Pre-assign meeting participants to breakout rooms (e.g., the participants that specifically need to be in breakout rooms). Open the breakout rooms and you will see pre-assigned meeting participants be assigned to the Room. Before opening all rooms, click on the 'gear icon', within the breakout rooms window for participants to choose room.
Rooms will open, and you will see that the participants who were not pre-assigned are in the 'unassigned' list of participants; from there, host or the co-host can 'assign to' a room, or participants can choose their own breakout room of choice, as you preferred.