This is an old machine, circa 2011, I believe, an A1311, 8EMC 2428, iMac 12,1 running Mountain Lion OS X 10.8

I go to zoom.us/download, select Mac, and click on the "here" for Apple Silicon; When click there to download, I get a confirmation popup, confirm it that I wish to download, then it immediately says it cannot install to this machine.

Is there a directory for backlevel version of Zoom?

Hi!

in the past few years i've been teaching English as a private tutor for a couple of children. While screen sharing the "remote control" access for my students has been a key element to allow more interaction for them while being able to click on my screen to play games and so.

However, since the last update I can't seem to find that option anywhere. Could somebody please tell me how to find this feature while screen sharing? It only gives me the option to give control during slides presentation, but it doesn't work either when he have tried using Powerpoint.

Thank you.

I have an acquaintance who has an iPhone 12 running system 17.51.

She has meetings with a "coach", and Zoom works fine on her computer, and it used to work fine on her iPhone until about a couple of months ago.

Now, when she's in the waiting room, and her coach tries to let her into the meeting, the connection "gets lost."  She isn't being told "Goodbye" and that she's being logged out, she just seems to lose the connection.

Anyone have any info on this issue?

Thanks for any help!

i use windows magnifier as i’m off the charts shorts sighted. Usually when in a meeting and share my screen (usually a video) the other person sees the video normal size. i use 2 monitors and have VLC playing one. Sometimes for some reason the other person sees the video zoomed in like i do. I made sure i selected share application . Why does this happen and only sometimes ?

Recently I have been unable to log into my Zoom account directly using my Windows PC to start or join Zoom meetings. When I try to log in I get an error message saying:-

"Your app version needs to be 5.11.4 or higher to sign in. Please contact your IT team to update your app."

I am a private user so I don't have an IT team to contact. (I am the IT team and the user 😁)

I am however able to log into my account using the Zoom app my Samsung phone and also using the Zoom app on my Apple iPad. I have tried downloading the latest version of Zoom to my PC but it does not address the issue. Does anyone have any suggestions or solutions? 

Hi there,

I have my zoom work perfectly on my laptop. However, when I log into VMWare and start zoom on the virtual desktop (VD), my video is very pixelated and the virtual background is disabled. I've already tried to - 

• Update Zoom on both my laptop and on VD to be the latest version
• Log in to Zoom account on both laptop and VD
• Double check the settings on the zoom account to enable virtual background
• Restart laptop, VD, Zoom a couple times

But it still doesn't work for me. Any advice here?