Hi

I recently bought an Acer Aspire C27 running Windows 11. Since I bought it, I can't hear a friend's guitar playing on Zoom calls.  I hear the singing though sometimes it cuts in and out. I heard everything fine with the old Windows 10 computer. Any thoughts?

Thank you for your help.

Can a Zoom presenter prevent me from viewing/hearing shared videos & allow others to see/hear them?

This is for a required course (Mental Health First Aid) for me as a volunteer in a free health clinic! https://www.mentalhealthfirstaid.org/  

My laptop: Hyundai Technology made Chromebook, Windows 11 (2H2). Intel/Celeron. 

My Zoom: the latest version as of Feb 2025

--->>2/8/2025 I attended the course ( 6 1/2 hours long), and I was the ONLY one I knew who could not view or hear the shared videos during the course. AARP volunteer tech training told me to ensure I had the most updated version of Zoom. I already had it. 

--->>3/8/2025, I am attending the course for the 2nd time due to not being able to view/hear the shared videos last time, made me be listed as a non-participant. 

--->>If I am not able to see or hear the shared videos by the presenters today, I will have to retake the course yet a 2nd time. For a total of  times taking the course. 

********Lastnight I tested my chromebook in a zoom  meeting I created for myself. I WAS ABLE TO HEAR & SEE THE SHARED VIDEO in that meeting. 

I have multiple issues with this zoom app, when I send an invite to the other person by email to join the meeting, it doesn't work. The other person says they cannot join the meeting as the link is not working and I appear inactive to them even though I started the meeting. I always filled in the information beforehand when I scheduled the meetings. It's a v poor app and I'm totally unimpressed with it, not to mention that it's not worth having an online lesson with somebody if you have to pay extra beyond the 40-minute free session. V unprofessional . 

My company did a zoom public program recorded on the local computer and it's missing the active speaker thumbnail.  It's never happened before and I saw on the forums is was a known issue for Mac users on an older client.  I'm using the latest 6.3.1.

外付けカメラを利用している際に、zoomのミーティング中にビデオが遅延し、音声とタイムラグが生じます。

PC内臓カメラに変更すると解消されます。

しかし、画角などが外付けカメラを利用した方が良く、このまま外付けカメラを利用したままタイムラグを解消できる方法があれば教えていただきたいです。（zoomの設定など）

機器環境は以下の通りです。

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・PC

DELL

・外付けカメラ
Logicool C980OW

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よろしくお願いいたします。

I am not a paid subscriber but I hosted a meeting. It was set to automatically start recording. I understood that a recording mP4 file would be saved to my computer but cannot find it. Have I missed something? Is there a way to access the recording?

Thanks

I went to record something with music and voice yesterday and all of a sudden the enable original sound toggle is gone when using my android to record. i read in the community people said with ipad they were having the same issue and to go to the gear icon. There is no gear icon on an android phone in a meeting. I checked on my desktop and i had that toggle enabled in settings but it needs to be there on my phone so people can hear music and voice. Why does zoom not let us know of these changes. So frustrating...and embarrasing!