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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Zoom links to wrong account

I was the chairperson of a non-profit board that has a Zoom Pro account. When I left the board, we changed the name on the account to the new chairperson. I have my own Zoom account and get invitations to Zoom meetings not related to the former non-p... Show more

I was the chairperson of a non-profit board that has a Zoom Pro account. When I left the board, we changed the name on the account to the new chairperson. I have my own Zoom account and get invitations to Zoom meetings not related to the former non-profit. But when I click the link from the Zoom meeting invite it grabs the non-profit account and displays my name as the new chairperson's name. When I schedule meetings using my own account, my name displays correctly. What do I, or the non-profit, need to do so Zoom links don't grab the non-profit account when the invitation is to me, not the non-profit?


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Resolved! Departed Employee Meeting Links

If we delete a user from our account, will the meeting links that they had already created still work or no?

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Users not able to join from China

Hi, I am a paid customer and users from China can not join. Please fix or give me my money back.

Audio/Video Issues on Zoom – Anyone Found a Reliable Fix?

Hey everyone, Lately, I’ve been experiencing some annoying issues with Zoom—random audio dropouts and video lag, even with a stable internet connection. I’ve tried adjusting settings, updating drivers, and even switching devices, but the problem stil... Show more

Hey everyone,

 

Lately, I’ve been experiencing some annoying issues with Zoom—random audio dropouts and video lag, even with a stable internet connection. I’ve tried adjusting settings, updating drivers, and even switching devices, but the problem still pops up occasionally.

I use Zoom for client calls and team meetings, and since I also run an eCommerce business using Sellvia, clear communication is crucial for handling orders and discussing strategies. Has anyone found a reliable fix for these issues? Any tips on optimizing Zoom settings for smoother performance? Would love to hear what’s worked for you!


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Host's annotate disappears

I've had this happen a couple of times in the last 2 years- When the person who is screensharing annotates, and annotation disappears after a few seconds. It is not happening to the participants. The last time this happened, IT had to uninstall and r... Show more

I've had this happen a couple of times in the last 2 years- When the person who is screensharing annotates, and annotation disappears after a few seconds. It is not happening to the participants. The last time this happened, IT had to uninstall and reinstall Zoom on the computer. Can you think of anything else I can try first?


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Resolved! Cannot delete cloud recording

Error says "Cloud Recording has been disabled. Delete existing recordings or purchase additional storage to continue to record" When I go to recordings, there are no recordings there. There is no Trash tab/link so cannot see/delete what's there. I am... Show more

Error says "Cloud Recording has been disabled. Delete existing recordings or purchase additional storage to continue to record"

 

When I go to recordings, there are no recordings there.

 

There is no Trash tab/link so cannot see/delete what's there.

 

I am the account admin and only user. I have an active (basic) Workplace Pro account (and Webinar subscription).

 

How can I delete recordings from trash?

 

thanks all!

 

 


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Motorola RAZR+ 2024 (Ultra 50) External Display Video Freeze

How do I get this bug to the Android Zoom app beta team? During Zoom meetings I want to use my Motorola RAZR+ 2024 smart phone (this is a foldable phone, aka "Ultra 50" internationally) external display. Zoom launches and audio and video works initia... Show more

How do I get this bug to the Android Zoom app beta team?

 

During Zoom meetings I want to use my Motorola RAZR+ 2024 smart phone (this is a foldable phone, aka "Ultra 50" internationally) external display. Zoom launches and audio and video works initially, but within 30 seconds the broadcast (my picture) video freezes. I can start and stop the camera sharing and the broadcast (my image) video refreshes, then freezes again.

 

I downloaded the Zoom app (Android beta version) from the Google Play store, and have automatic update installation enabled. However even the newest beta version has this problem. (Of course, did all the normal troubleshooting -- restarted the Android OS power off/on, re-installed Zoom, cleared app cache, etc.).

 

If I have my Motorola RAZR+ phone open, so the Zoom app is open on the large (unfolded) primary display, no problems. So this is only a problem with the smaller, folded, external display.

 

I contacted Motorola, and they say it is a problem for the Zoom app developers.


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Resolved! Android 8.1.0: microphones work fine for everything except the Android Zoom app

I have a DragonTouch K10 tablet (Android 8.1.0).Internal, Bluetooth and wired headset audio are all fine with other apps, e.g. AudioLab, where I experience no problem at all with any of the microphones. (AudioLab did need me to opt explicitly to use ... Show more

I have a DragonTouch K10 tablet (Android 8.1.0).

Internal, Bluetooth and wired headset audio are all fine with other apps, e.g. AudioLab, where I experience no problem at all with any of the microphones. (AudioLab did need me to opt explicitly to use the Bluetooth microphone the first time.)

But I simply cannot get the Android Zoom app (currently version 6.3.11 (28195)) to pick up audio from any microphone at all, internal, wired, or Bluetooth. Zoom thinks I have a microphone, the microphone permissions setting is in place, but no sound is picked up. Meanwhile the speaker is 100% fine in all cases.

I have uninstalled and reinstalled Zoom on the tablet from the Google Play Store, and most recently tried the app download on the Zoom website, all with no joy.

This site indicates that Zoom fully supports Android 8.1.0.

I have tried the Zoom test (zoom.us/test) which just tells me I have a microphone and then exits (not helpful).

I have run out of things to try, any ideas gratefully received.


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Meetings:Recording/spotlight/screenshare

At a meeting, as the host, when I spotlight someone, it works for others but not for me- I still have gallery view. I want to record the session with the speaker spotlighted and sharing their screen, (50/50 style) but all I get is their screen and ga... Show more

At a meeting, as the host, when I spotlight someone, it works for others but not for me- I still have gallery view. I want to record the session with the speaker spotlighted and sharing their screen, (50/50 style) but all I get is their screen and gallery view which is no good for the recording - any ideas what I can do?


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Resolved! Spotlight during Share Screen

I have read about Spotlight and decided to use it during a meeting of writers where I serve as Zoom Host. They produce short documents, send them to me and I put together a document for the group. During the meeting, I use Share Screen to show the do... Show more

I have read about Spotlight and decided to use it during a meeting of writers where I serve as Zoom Host. They produce short documents, send them to me and I put together a document for the group. During the meeting, I use Share Screen to show the document so others can follow along as the author of the section reads what s/he had submitted. When I Spotlighted the reader, others could still change their view so that they still saw all participants rather than just the Spotlighted one. This is not what I expected and seems to contradict what I read about Spotlight. The session isn't being recorded.

 

Am I missing something or is that just the way it works?


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