Hi,

  I have a question. I was on a call today and I was trying to speak to someone, but they kept telling us that they couldn’t hear us. My volume was all the way up my Bluetooth was initially connected so I disconnected it. I made sure to select the microphone in my participants menu to make sure the mute was not on and the speaker was active.

I noticed that the host’s name appeared in the very bottom, left hand of the screen. Beside their name, there was a microphone in red with a line through it, which I believe was indicating that the host, not the participant, was controlling the mute function for the call and had muted me.  

I am attaching two photographs with red arrows. Both photographs are showing the participants microphone controls and the hosts controls for our call. From what I understand in my experience using Zoom and what I was able to review online, it is my belief that the reason the host could not hear us was because they had muted me remotely via the host controls.  Looking at the attached photos, is someone able to verify this for me?

I am trying to add zoom room to an existing meeting. Trying to use:

POST https://api.zoom.us/v2/rooms/{room_id}/meetings

As stated above.

We want to replace using team-viewer with Zoom Remote Control, however we have all our PC's locked down with local user access only. So If I remote in and want to uninstall something for example, I have no way of entering the local Admin credentials (or ANY credentials for that matter) when they are asked of me.. I don't want to give the user the Admin passwords for the device for obvious reasons. 

Is there a way to enable this behavior so I CAN enter the credentials?

This works flawlessly with Teamviewer, however if we can save money on buying yearly licenses and just roll it into one platform that would be great.

Thanks

I join a meeting each month and this month I asked to share the screen.  We learn that no one is host or has access to the web portal.  The link was provided through my organization but we don't know who the original admin is.  I tried to "Claim Host" and input my 6 digit host key but it was not accepted.  If there any way I can share a presentation? 

I need zoom to call me and figure out how to get the AI meeting notes to a person that requested it

I can't get technical support from zoom as I can't find any 6 or 10 digit codes that represent my business (even when I am on my profile page)

so please get zoom to call me. I have tried sales and they can't help. I am on hold with billing but they probably won't help either.  the sales guy emailed me this - https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057960 but I don't learn by reading stuff. I learn by having someone lead me step by step through something and then my brain memorizes it.  but looking at that link does me zero good.

I have tried to register with the Read AI account (never had that before either) and I think that I have it set up correctly.   but I have no idea how to use it.