ビジネスプランで契約して使用していたが、先日ZOOMのアップデートを行ったところ、プランがBASICに変更されていた。

ZOOMサポートで確認すると、ビジネスプランで契約されていると表示されている

今後の業務にも支障をきたすので、大至急、元のプラン（ビジネスプラン）に戻して欲しい。

I was using it under a business / business plus / enterprise plan contract, but when I updated ZOOM, it became a basic plan. 　You are using a business/business plus/enterprise plan when you check on the web portal site. I want to return the Business/Business Plus/Enterprise plan as soon as possible.

We use a Canon VIXIA HF R800 feeding video through a USB video capture device to an ASUS chromebook.

The video is stretched vertically. In the Windows app this is corrected by selecting the HD video setting, but this setting does not appear in the Chrome PWA.

Is there a workaround for this?

Thanks.....

Hi, My name is Maria

I try using zoom since 3 years ago,

but starting from this month i have trouble connecting to zoom.

Sometime it can, but many times it cannot.

Today i cannot use zoom to join at all,  it has error code that i didn't understand

and i even try to google it but nothing has the same error as i do.

Please kindly help. 

Error attached.

Kindly

Maria

Hello zoom community, I hope all is well with all of you. I am having trouble figuring out the screen sharing for zoom when using google drive. I recently uploaded two files on to google drive. I uploaded an mp4 movie, and I uploaded a powerpoint (.pptx). When I tried to share the powerpoint from google drive, it would not share in full screen. Once it was full screen, it said that the video has paused but I could not unpause it. People were saying that all they can see is a blank black screen on their end that was not loading.  The same thing happened with the movie when I shared it from google drive and full screen, the screen paused and I could not unpause it.  Now, I could share these items not in full screen but it was so small and hard for people to see. So, I definitely want to be able to share things full screen without it pausing. 

I am wondering how to remedy this issue. I did upload a keynote to google drive at one point. I had downloaded the file and was able to share the keynote full screen from the keynote app itself and it worked, but I had to download the file and could not do it from google drive itself. So my question is has anyone else had this problem when uploading files on to google drive and then trying to share the file in a zoom meeting? Do I have to use the original file? Google drive of course is more convenient because I could access it through any device so I was hoping that I would not have to download these items separately, but any feedback is helpful and most appreciated.

Thanks for taking the time to read and respond! 

This just started happening to me when I started working with a group that has their own zoom meetings room which is always on during business hours for co workers to use. The meeting room has its own URL and I use the desktop app.   It only happens in this meeting room.  I cannot join from my laptop and have to use an ipad.  I need to use the laptop for screen sharing etc.  

I can still join any other zoom meeting hosted by someone else on my laptop.  

I do not have Power Tools installed and I have read and applied every article I could find on this topic.  What else can I do?