I'm a new Zoom user, and I'm facing a quite strange issue: on an Asus VivoBook Laptop, with Windows 11, and with earphones plugged in, people can't hear me. They can hear me as soon as I unplug the earphones.

The really strange part is that I tested the audio in the settings, and both speaker and mic worked in the tests (hearing clearly my voice by the earphones)!

I tried in another meeting, and again while I'm wearing earphones, others can't hear me.

Help me please!!

Thanks for your response, however when I google this – I get this response.

I have a Pro account also and it  seems like I should be able to have a colleague in my company host a meeting.

Are you saying you still have to pay for each of these additional licenses with a Pro Account?

I can’t find anywhere on the site that addresses this  other than how to pay for another license. It does appear that every plan offered is only for one user. This doesn't seem to work well for a small company with one primary user and the need from time to time to have an alternate host.

This is the Google response:

How many licenses come with a Zoom Pro account?

9 total

You are correct that a Pro account can have up to 9 total licenses, but that is not the same limit for users in general. You can have more than 10 users on the account, but only 9 can be assigned licenses while the rest are Basic users

Hi, I have some colleagues who cannot see some Zoom screen sharing when they join meetings. Can anyone help me identify the issue/settings that would allow them to join as they typically do.

Here are the technical details I can provide:

• Users (2) Details
  • Linux OS (not sure what flavors/version)
  • Zoom by Firefox: Issue
  • Zoom by Chrome/Chromium: OK
  • One user advised that the Linux Zoom app didn't work for him; I didn't ask for details.
  • Both users have some issues trying to share, but have sufficient workarounds.
• My Details
  • IBM ThinkPad X1 with MS Windows 10 Pro
  • Zoom Version: 5.12.8 (10232)
  • Meeting Settings: I've enabled most of the bells and whistles available to me. I allow my invitees to join before me and start sharing while others are sharing.
• My Boss's Details
  • Mac OS
  • Zoom App (I think)
  • Meeting Settings: Uses the company default (fewer bells and whistles). Host must admit invitees. Only host can start sharing while others are sharing.
• Circumstances
  • In a meeting created/run by my boss, both users can see his screen when he shares.
  • In a meeting created/run by me, both users can see my screen when I share if they joined the meeting with Chrome/Chromium.
  • In a meeting created/run by me, neither user can see my screen when I share if they joined the meeting with Firefox.

I'm teaching classes on Zoom and recently Zoom   is not pinning me, despite me pinning myself as usual. I have  been using Zoom for 3 years and this problem has never occurred until now  . It's worth adding that this doesn’t happen every time i record a class. It happens occasionally  despite me ALWAYS pinning myself . Why is this happening ?