Video stopped for all and scheduled meetings gone

Our account was working fine last week. When we tried to have a scheduled meeting this week, none of us could see our video and our clients couldn't see us. On top of that, all my recurring meetings have disappeared. I have uninstalled and reinstalle...

Local recording video playback is good BUT audio is jumbled and sped up in places.

Audio Recording is Missing One of the Presenters

Audio recording playback revealed one of the main speakers did not record. All other voices are captured. His audio has been recorded in past meetings using the same device and location. Any ideas on why only one voice didn't record? Everyone could h...

Make my users to create meetings but i handle the payments

Hey! we are working on a product where users can create their own meetings after authenticating using zoom apis. the problem is we need us to handle the payment the [Zoom App owner] not the user to allow them to have a premium accounts ? Is there any...

zoom freezing on osx 12.1

ever since updating to osx 12 (intel) I can't use zoom. When I try to join a meeting it just freezes and I get the spinning wheel. I can't even open the settings page. I already tried reinstalling zoom but that didn't help. I am using version 5.8.6

Captions displaying over shared screen powerpoint are often unreadable.

I can record a meeting on my computer, and I can see the captions are displayed, but when during the meeting a powerpoint has white background, but during playback the white captions are displayed in white and therefore invisible. Need some way to ha...

switching owner and license

Help We have a Pro account, and have been using a recurring meeting every day for about 1 hour for the past several months. We switched the owner email and then the license to the new owner's email yesterday and the regular recurring meeting capped a...

indexing recorded zoom sessions

Hello folks, I am new to Zoom and wondering how do i index the recorded session? Like my recent sessions were 9 hours long with 5 chapters and my training audience is looking for recorded session broken into training chapters. Can you please help? Re...

错误代码100000502&错误代码100000503

错误代码100000502&错误代码100000503