Recordings

So I could not log into my account, because I forgot my password. Every time the response was I did not have an account. However I did have one and I had about 20 recorded meetings in the cloud. So then it told me create a new account, all my credent...

Old chat posts not visible to late joiners

Hi Guys When I start a zoom I have many people on the call, 60+ meaning I have to post multiple times to make sure that late arrivers get the important messages - is there any way to set the zoom session so that late joiners see all the chat history ...

Missing Email Addresses from Attendee Report

Hi Zoom Community! Has anyone experienced missing email addresses from Zoom reports even with authentication turned on - Zoom Sign-in required?Thanks

Multiple Google Accounts - Switching Doesn't Prompt Choice

I have multiple google accounts, and I sometimes use another account for work I do with that team. When I am in the Windows app, I click on the profile to the switch accounts and it automatically switches to one of my google accounts, but doesn't let...

Can't allow screen share

Tap share screenGet a pop up saying "Allow zoom to share your screen"Tap "Open System Preferences". This takes you directly to System Preference -> Security -> Screen RecordingNothing, list is emptyTap "+". Opens finder window. Go to Applications fol...

How to avoid accidentally unmuting in large meetings?

Hi, at my company we have an "all hands" meeting with over 400 people once a week.Every time there are people who accidentally unmute themselves, disrupting the meeting.Is there a way to ask the user to confirm if they really want to unmute? This sho...

Zoom Audio doesn't work with wired earbuds

I'm using a 2020 MacBook Air with Zoom. I have wired earbuds from Apple, and also 3rd party ones, that work fine with the computer when I'm on any other website with sound (Netflix, YouTube, Hulu, etc.) The audio works fine on Zoom when I join a meet...

My Zoom Cloud Meetings is not connecting

People outside of my organization cannot connect

When we schedule meetings between school personnel and people outside of our school, the school personnel can connect but the people outside of our organization cannot.

meeting link failed

I scheduled mtg and copied and pasted link and e mailed it to guests. I opened the mtg from my profile. When others tried to join it said No Meeting Found ( or some such wording), Some then went to their zoom acct and put in mtg number and password a...