Hello,

I just got off the phone with Canon and they cannot figure this out so I was hoping I could get some assistance here.

I have a Canon M50 I am trying to use as a webcam. I have the webcam utility already installed and the camera shows up on other applications just fine. 

For some reason with Zoom the webcam Utility is not showing up. I have tried all the basics such as uninstalling and reinstalling but still there is no camera found. 

My computer is a Mac M1. I have tried both the web version and the desktop version. I have made sure there are no other programs running in the background that would cause it not to show. 

Thanks for any help!

I created a monthly recurring meeting that requires registration. About a dozen people attend each meeting and about two dozen newcomers at each meeting. The regulars are starting to revolt over having to register each month. You cannot upload a list of registrants for stand-alone meetings, but that option is not available for recurring meetings. HELP!!

I am somewhat embarassed to post this, as I have been using Zoom to teach a folk music course to retirees for over two years. In this course, I use audio and video clips embedded in Powerpoint slides. I just changed computers, from an H-P desktop to a Dell desktop. With the H-P, I could easily adjust the audio controls on the fly to optimize for the playing of music. Since changing to the Dell, however, I am having problems with  fluctuating music volume and quality on the listener end of a Zoom session. The nature of the problem suggests that noise reduction algorithms are responsible, but I have been unable to correct the problem by changing the audio control settings available during the Zoom session itself. I have a Zoom license, so I want to see if changing the audio controls available to the administrator will make any difference, but I am unable to access them!  All the available online instructions direct one to click on the Zoom profile picture, which brings up the settings gear icon, then click on that icon to access the audio controls, among other options. But when I click on my profile picture, I get only a menu on the left side of my screen, with no settings icon visible anywhere. I have systematically gone through this menu without locating any way of accessing the usual audio controls. Thanks for your help.

The last few times I recorded a Zoom Meeting, it didn't convert into a file, but it gave me a list of command line listing of MP4 and MP3 files. What do I copy and paste into my browser??

Command line:"C:\Users\Jgilb\Downloads\Zoom_cm_fo42anktZ9vvrZo4_m4RikI5FBBwyX8P5JRPEnXWlRQ1AOw5F98jrC@qPmL4hv9X5qBvbHQ_ka6d2051c25ff6c96_.exe" Instance:0x380000 Show State:1
[24852:9072:2023-4-23 23:37:1.817] C:\