Zoom record/playback

I recorded some session om Zoom - the host allowed me to do that. I eventually got them converted but when I play them, all I get is the image from the webcam - not from the screen activity I recorded. Any ideas anyone?

Desktop goes black while in a call

I noticed that sometimes while being in a call and moving cursor on my desktop it starts to partially get covered in black squares unitl it gets completely black with only icons remaining - is this something that just happens? After restarting laptop...

Zoom participants unable to join with the link sent, says I am in another meeting when I am not???

Hi All,I have an issue in that when I send a Zoom link in advance, and then at the due time start the meeting, invited attendees see the message that I am in another meeting when I am not. They cannot get into the meeting unless I send the link from ...

Password protect Webinar and update the banner

Can I add a message to the Webinar banner that tells the user to call me for the password when they connect to the meeting? My organization is going to password protect a weekly Webinar. We have announced the new password requirement but I know that ...

changing account password

change account password, how? 

Participants: I can get on Zoom, but participants are not allowed to join in. Any suggestions?

Passcode Changes

For months now my organization has experienced a frustrating problem: re-occurring Zoom meetings in which the passcode changes on its own. When we log in for the meeting there is inevitably a flurry of emails from people saying the passcode isn't wor...

group zoom meeting

to put people into groups do I need to upgrade my zoom subscription?

Multi User Account- Users stuck in Waiting Room

Has anyone had their Users stuck in the Waiting Room when they shouldn't be?I am helping a local chapter configure their Multi User account this week. I have set up our chapter 2 years ago and helped numerous chapters do the same thing so I am comple...

Updates

Hi there, I had a zoom meeting today and I have a quick question. When I first clicked on the Zoom link, it told me I needed to update Zoom or that I could continue through the webpage. I chose to continue via the webpage as I didn’t have the time to...