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Zoom AI Companionā2023-06-11 02:34 AM
Zoom video doesn't work on my Dell xps Intel evo I5 laptop (not sure if this is the right description). Video works on all other apps and features on the laptop and i have just spent 1 hr troubleshooting with Dell who say there is nothing wrong with the laptop, it is a zoom issue. I have googled and searched zoom community and followed all the tips and trouble shooting in general terms from uninstalling, reinstalling, logging in and out, security checks, windows checks, camera setting checks, browser security checks. I have tried the zoom app and the browser and to no avail. Please help.
ā2023-06-14 10:33 AM
Hey @michd11 do you mine the specifics of your camera source as well as the version of Zoom you're having the issues with?
When uninstalling, I would suggest attempting to running Clean Zoom