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Browse Backgrounds2022-03-17 11:00 AM
I have windows 10 and in the past few weeks zoom has been constantly crashing when I try to switch what screen my participants are seeing. Sometimes it will reconnect automatically, but there are times that it kicks me out of the meetings completely. Luckily I can reclaim my host status and continue the meeting. Any ideas on how to correct this? Thank you!
2022-04-09 02:12 PM
I am having the same problem. Someone told me to uncheck "Hardware Acceleration," but I cannot find that setting. It is supposed to be in advanced video settings...
2022-04-15 12:23 PM
I just gave that a try! Thank you - we will see if it works the next time we have a large group 🙂 For the settings, it is in advanced, in the VIDEO ^ (settings) (advanced) - then I just unchecked video processing, receiving video & sending video.
2022-07-14 06:06 PM
Hi I have Window 10 , when i share screen then zoom always crash, other people cannot see my screen and sometimes log me out from the meeting, is there any solution for this issue?
2022-07-14 07:53 PM
What Zoom client version are you using? Is it the web version? You can disable hardware acceleration in Windows 10 from Control Panel > DIsplay > Change Display settings > Advanced Display Settings >Troubleshooting > Change settings > Move slider to none.