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Zoom crashes as soon as its opened

drparraga
Listener

Today magically zoom crashes everytime its opened or even tweaked.

 

I tried reinstalling, updating my drivers, updating my BIOS and nothing. I saw a post that suggest to change some zoom settings, but when i click on the option settings zoom crashes. It´s there a way to downgrade zoom version?

2 REPLIES 2

RN
Zoom Moderator
Zoom Moderator

Hey @drparraga, have you tried installing the latest version of your Operating system as well as the latest version of Zoom from https://zoom.us/download ? Are you prompt with any specific error code as well? 

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

I reinstalled zoom 3 times the day of the incovenience, at the 3rd try it worked well, i dont know what was wrong before.