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Zoom cannot detect a camera only in meetings

DHofmeister
Listener

My camera is working. In zoom settings it works, too, when I am the host of a meeting, but when I enter a meeting I get the message that zoom does not detect the camera. Even when I go into the settings it works, but at the same time it doesn't work in the meeting.

6 REPLIES 6

bootcamp1212
Listener

Same i am looking for this.

ChrisO
Community Champion | Customer
Community Champion | Customer

Hi DHofmeister,

 

It is possible whoever is hosting the meeting has their security settings set to prevent you from using a camera. https://support.zoom.us/hc/en-us/articles/4409500570381-Stopping-all-incoming-video-in-a-meeting-or-...


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

I have carried out several tests with different accounts of mine to rule out these problems, the problem only occurs with desktop zoom. I always make video calls by phone, because I have not been able to solve the problem on my notebook.

ChrisO
Community Champion | Customer
Community Champion | Customer

Do you happen to have a Lenovo device?


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

ASUS TUF Gaming A15

DHofmeister
Listener

Problem still unsolved...