Introducing the new Zoom Community Champion Program where we recognize our most engaged community members for their contributions.

Learn more and join
cancel
Showing results for 
Search instead for 
Did you mean: 

YouTube Audio Not Working While Screen Sharing

TheDisgaean
Listener

My friend and I watch YouTube videos over Screenshare together, but recently, our audio hasn't been working. When one of us is sharing a video, the other can't hear the audio. Recently, the audio started working when I started sharing something, but I still can't hear her audio when she's sharing a video. Does anybody know how to fix this?

2 REPLIES 2

ChrisO
Community Champion | Customer
Community Champion | Customer

Hi TheDisagean,

 

It is possible you are missing the check box to share computer audio when doing the screen share. Here is a guide on how to do so. https://support.zoom.us/hc/en-us/articles/201362643-Sharing-computer-sound-in-a-screen-share



***Sometimes going backward is the only way to move forward.***

TheDisgaean
Listener

Thank you for your reply, but we've always been remembering to check Share Sound whenever the click share prompt shows up. I'll see about giving my friend info on switching it to Stereo sound though and making sure Share Computer Sound is enabled in Settings (or wherever it's located).