You are restricted from screen sharing in this meeting! Help!

[Chrisberryad]

I need some help!  Used our Zoom Subscription from our school and it expired.  Purchased a new one for my business - educational business - and that keeps popping up.  I've tried disabling, abling, etc., etc.,, etc.

Thanks in advance.

[CarlaA]

Hi @Chrisberryad, thank you for posting for the first time! Welcome to the Zoom Community 🙂

Please confirm that you have disabled "Disable desktop screen sharing for the meetings you host". To fix the issue, disable this setting on this page: https://us06web.zoom.us/profile/setting. 

In addition, please disable  "Disable screen sharing when guests are in the meeting" setting. 

Let me know if that does the trick!

Carla,
Zoom Community Team

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