Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2022-02-28 07:30 AM
I use a Shure SM58 microphone connected to an M-Audio M-Track Duo USB audio interface on my Mac (Monterey OS X 12.3) and for the last few weeks can no longer use it with Zoom. Any time I select the USB interface, the volume slider in Zoom resets to zero. If I turn off auto-volume, the slider stays at the bottom. I can manually drag it to the right but then it pops back to zero as soon as I let go of the pointer. This doesn't happen with any other applications, just Zoom.
The only solution so far is to use my Mac's built-in audio. I've restarted, updated the OS, removed and reinstalled Zoom with no change.
2022-03-15 04:50 AM
I'm having the same issues and it's having really bad consequences for me. What am I paying for if I can't use my zoom?
2022-03-29 10:07 AM
Same issue. Sure SM58 with M-Audio Air. Worked fine the last 2 years. No new drivers/codecs installed (that I'm aware of). Input volume resets to zero when I try to adjust. Strangely it seems to work sometimes, even when input volume reads zero. It's say about half of the calls work.
2022-07-12 08:35 AM
Same issue with a Yeti Blue Classic, I've unselected "automatic" and set it to 100% and every meeting it puts itself back to the middle and no one can hear me - it's really screwing with my meetings.
Version 5.11.1 (6602) (64-bit)
2023-11-02 08:59 PM
Still a problem. Bueller? Bueller…