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Virtual Background - States "Uploaded by Admin" so I cannot 'select" a Virtual Background

Brodie
Listener

In the past, I have used a virtual background.  Recently i changed my ZOOM password.  Now Virtual Background does not work.  I go to Virtual Background, "Manage Backgrounds", I see the background I want, but I cannot select it.  It does nothing.  But under the background, it states, "Uploaded by Admin."  What does that mean?  How can I can change it, so i can use a Virtual Background?

1 REPLY 1

Charlton
Listener

I'm having the same issue and I'm the sole owner/admin of my account.