Video is black on my Lenovo B50-70 on Win10 21H1

[andreas74sauer]

Hi,

on my Lenovo B50-70 with Win10 21H1, my Video keeps "black" in every Zoom Session and in my own preview.

The camera is working fine with every other program.

I already checked:

• drivers
• Windows Updates
• uninstalled Zoom, and installed the newest Version after a reboot.
• privacy settings

I also tried this:
https://support.zoom.us/hc/de/articles/208362326-Video-funktioniert-nicht-auf-Lenovo-Geräten

Has anybody a similar problem or a solution for that?

Regards

Andreas

[kk4407]

I am now too.  It just started this week, and I am not sure why.  I have updated the drivers on the Lenovo camera etc.  I was hopiong a solution had been found.  

K

[hope3]

I did all that as well. Same issue. Have you tried an external camera. Thinking of trying that. Or maybe an upgrade to Window 11.  Anyone have success with these?

[andreas74sauer]

I ordern a external WebCam, I tell you if that worked for me, when my tests are over...