Transferring Account Ownership After Previous Owner Account Has Been Closed

[lj_jones]

My previous boss left without completing the account transfer on my organization's Zoom account. I have access to their emails and have taken the steps to request ownership but their account is no longer active. Is there a way to work around this and finalize my account ownership status?

[CarlaA]

Hi @lj_jones , thank you for visiting the Zoom Community to seek support!

Because this case is unique to your Zoom account,  I have assisted in converting your inquiry into a support ticket.  Please watch out for a follow-up email with information on your case.

Thank you!

Zoom Community Team