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Schedule button is inactive in Zoom Client for Mac

dfwuysang
Observer

I've recently install Zoom on a MacBook. But my Schedule button is inactive, my profile is not loading fully, and my previously scheduled meetings not showing up.

I tried installing, uninstall and reinstalling, restarting, still the same. I tried the installer for Mac with the Download button on the website, and also the link for Apple Silicon.

My privacy settings look OK, mic, camera, accessibility are set for Zoom.

 

My previous Mac is working well.

1 REPLY 1

CarlaA
Zoom Moderator

Hi @dfwuysang ! Welcome to the Zoom Community. I just realized you didn't receive a reply to your post. Are you still having this issue? If so, below are the troubleshooting steps you can take to fix this issue:
1. Open Zoom client and Quit from the Zoom menu
2. Open Terminal
3. Type: cd "Library/Application Support/zoom.us"
4. Type: rm -rf data and hit enter
5. Reinstall Zoom client: zoom.us/downloads

6. Restart your computer

 

Run a test meeting and let me know if that works! 

 

Moderator

Zoom Community Team