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2023-01-26 06:24 PM
My MAC Studio is only one month old. When using Zoom for my business, an audio and video glitch happened after 20 minutes. I record the meeting and allow my clients to record the coaching session. When the Zoom session is at the 20 min mark, the screen freezes and a one second portion of whoever was talking at that moment is turned into a nonstop loop. I contacted Zoom Support and after much problem solving, they said it was a server issue on their end. My Zoom sessions worked for 30 minutes the following day and then exhibited the same problem. I contacted Apple Support. We uninstalled and reinstalled Zoom on the MAC Studio. We tested a meeting then the problems happened again at 20 minute mark. Cannot resolve. My assistant signed in on my machine and is testing a meeting on my MAC and connecting to someone else's MacBook. Both Host and Participant are recording. Past 20 minute mark...no problem. Feels like a software issue. HELP