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Money back

bithra
Listener

Zoom took money from me, I don't know how to cancel the subscription and get a refund.. It's a difficult process

Please help me unsubscribe and get a refund

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @bithra. Thank you for visiting the Zoom Community to seek support. Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to our Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Ray - GoodClix.com / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !

bithra
Listener

thanks for your reply .. 
I have already sent many emails , no one replied 😞